BBC Global Minds Privacy Notice

We are committed to protecting your personal information when you are using our services. This Privacy Notice relates to our specific use of any personal information you provide to us through this site.

The BBC, on its own behalf and on behalf of BBC Global News Limited and BBC Worldwide Limited, is the Data Controller of any personal information submitted via this website but management of this site and associated services is outsourced to our service provider Maru/edr which acts as data processor and is authorised to contact you and process your data on behalf of the BBC.

Maru/edr’s place of work is The HUB, Unit 8 Berrywood Business Village, Tollbar Way, Hedge End, Southampton, SO30 2UN. Their privacy policy, which should be read in conjunction with this policy, can be found here.  This policy shall prevail in the event of any conflict.

What Information will we collect?

We collect certain information that personally identifies you ("personal information") when you: (a) register as a panel member to the Website receive software, data, services or products (b) register to receive newsletters or other information about our programmes or events; (c) download information from the Website; (d) submit responses to questions posed by us or to enter into a competition; or (e) submit a specific enquiry to us in respect of which you would like us to answer you.

Depending on the circumstances for collection, personal information that we collect is usually any or all of the following: salutation, your name, title, date of birth, address, country or location, occupation, e-mail addresses, telephone numbers (including mobile),  language, and your opinions which you express to us during the course of the relevant panel. We may also collect other personal information from you when needed to provide data, software, a product, service or other information that you requested. We will not normally collect any sensitive personal data and in any event will request your explicit consent if we do so.

Why do we collect this information?

We will use your personal information for a number of purposes including the following:

  • for "service administration purposes", which means that we may contact you for reasons related to the service you have signed up for, (e.g. to provide you with password reminders or to notify you that a particular service has been suspended for maintenance);
  • to contact you about a submission you have made, including any content you provide, to the BBC Global news audience panel (“Audience Panel”), Website, including any content you provide.
  • to personalise the way Global News content is presented to you;
  • IP addresses are used to identify the location of users, the number of visits from different countries and also to block disruptive use;
  • information on the device type and browser you use when completing surveys to help us improve your experience; and
  • to analyse and improve the services offered on the Website and Global News.

How long will information be held for?

Where you register to be a member of the Audience Panel we will hold your data for the duration of the panel and for one year after the panel terminates. If you do not wish to receive further messages from the Audience Panel simply click on the unsubscribe link on any invitations you receive from Maru/edr, or notify us at support@bbcglobalminds.com.

The idea of a panel is to have a group of contributors to who we can go back to time and time again with different qualitative and quantitative research. As such, if you decide to become a panel member we hope you will have a long-term relationship with the BBC and our intention is to have a successful panel that would operate for at least a few years. This means that we may hold your data for a period of several years. You do of course have the right to stop being a panel member at any time: you can unsubscribe by emailing us at support@bbcglobalminds.com, or by clicking on the ‘unsubscribe’ link within your profile area where two levels of panel/community unsubscription are provided:

a) removal of your account and termination of any communication with this site, or

b) complete removal of any personally identifiable information from your account (in accordance with the Data Protection Act), and termination of any communication with this site.

Once b) has been requested it will take up to a period of 2 weeks before this is completed.  A year after the panel ends the data is fully purged and deleted from the system.

General

By submitting personal information to us and using this service, you consent to our use of your personal information in the manner set out in this Privacy Notice (which we may amend from time to time).

If you have any questions, comments or suggestions about our use of your personal data refer to our privacy policy at www.bbc.co.uk/privacy/ for contact details.

You may request details of personal information which we hold about you. A small fee may be payable. If you would like details of the information held on you please write to the contact details provided on www.bbc.co.uk/privacy/.